Question 1

What room types do you offer?

Accepted Answer

We offer Small Double, Double, Premium Double, Semi-souterrain and Souterrain rooms: over 20 stylish rooms in total, with air-conditioning available throughout.

Question 2

What is the difference between a standard and a premium room?

Accepted Answer

Premium Double Rooms are larger (up to 30 m²) with a queen-sized bed and more living space, while standard Double Rooms (20 m²) have a comfortable double bed. Both come with the full set of facilities.

Question 3

Do all rooms have air conditioning?

Accepted Answer

Air-conditioning is available in our rooms, but as it is offered subject to availability we recommend requesting it when you book.

Question 4

Do the rooms have heating?

Accepted Answer

Yes, every room is heated for a comfortable stay year-round.

Question 5

Are there tea & coffee making facilities?

Accepted Answer

Yes, every room is equipped with an espresso machine along with tea and coffee.

Question 6

Do the rooms have a clothes iron?

Accepted Answer

An iron and ironing board are available on request. Just ask at reception.

Question 7

What plug sockets do the rooms have?

Accepted Answer

Rooms use standard European (Type C/F) sockets at 230V. Travel adaptors are available at reception if you need one.

Question 8

When can I check in or check out?

Accepted Answer

Check-in is from 15:00 and check-out is until 11:00. Early check-in or late check-out can often be arranged on request, subject to availability.

Question 9

Is daily cleaning included?

Accepted Answer

Yes, daily cleaning is included in your room rate at no extra cost.

Question 10

Can I store my luggage?

Accepted Answer

Of course, we’re happy to store your luggage before check-in or after check-out so you can make the most of the city.

Question 11

Do I have to pay a security deposit?

Accepted Answer

No security deposit is required for a standard stay.

Question 12

Do you have a loyalty program?

Accepted Answer

Yes. Book directly through our website to join Stay for Rewards and enjoy our best available rate with instant confirmation.

Question 13

Is there a minimum age to book?

Accepted Answer

Guests must be at least 18 years old to book and check in.

Question 14

Can I smoke in the room?

Accepted Answer

All of our rooms are strictly non-smoking.

Question 15

Is the hotel wheelchair friendly?

Accepted Answer

Our building is a characterful early-1900s property. Accessibility varies by room, so please contact us before booking and we’ll advise on the most suitable option.

Question 16

What is the address of Hotel Oosteinde?

Accepted Answer

Oosteinde 15-17, 1017 WT Amsterdam, The Netherlands, in the heart of the centre, beside the River Amstel and the Dutch National Bank.

Question 17

How far is the hotel from the centre of Amsterdam?

Accepted Answer

We are in the centre. The Amstel, De Pijp, Utrechtsestraat and the museums are all within walking distance, and the Frederiksplein tram stop is about 2 minutes away.

Question 18

How much is parking?

Accepted Answer

Private on-site parking is €40 per day. Spaces are limited and offered to guests only, so please request one when you book.

Question 19

Is the car park secure?

Accepted Answer

Yes, our parking is private and reserved for guests. As spaces are limited, let us know your dates in advance so we can hold a spot for you.

Question 20

How can I contact the hotel?

Accepted Answer

Call +31 20 820 8380 or email info@hoteloosteinde.nl. Our reception is open daily from 07:00 to 23:00.

Frequently asked

Rooms & facilities

Booking & your stay

Getting here & parking

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